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revocation instruction

Right of withdrawal for consumers
(Consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity.) Cancellation Policy

right of withdrawal
You have the right to revoke this contract within 14 days without giving reasons.
The revocation period is 14 days from the day,

  • where you, or a third party other than the carrier designated by you, have taken possession of the goods, provided that you have ordered one or more goods under a single order and the order is or will be delivered uniformly;
  • in which you or a third party named by you who is not the carrier has taken or has taken possession of the last goods, if you have ordered several goods within the scope of a uniform order and these are delivered separately; In order to exercise your right of revocation, you must inform us (Bahner Strumpf GmbH, Hanns-Martin-Schleyer-Str., Germany) of the reasons for the order. 9, 89415 Lauingen, Germany, telephone number: 09072921333, fax number: 09072 921334, e-mail address: info@bahner-strumpf.de) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period. If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than 14 days from the date we receive notice of your revocation of this Agreement. Such refund will be made using the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You must return or deliver the goods to us immediately and in any event no later than 14 days from the date on which you notify us of the revocation of this Agreement. This period shall be deemed to have been observed if you dispatch the goods before expiry of the 14-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality. Reasons for exclusion or extinction
  • The right of revocation does not exist for contracts
  • the supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or destination made by the consumer or which are clearly tailored to the personal needs of the consumer;
  • the supply of goods which are liable to deteriorate rapidly or whose expiry date would be exceeded rapidly;
  • the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract but which cannot be delivered before 30 days after conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no control;
  • for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts. The right of revocation expires prematurely in the case of contracts
    for the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their seal has been removed after delivery;
  • the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;


  • for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. Sample Withdrawal Form (If you wish to withdraw from the Contract, please complete and return this form.)
  • To Bahner Strumpf GmbH, Hanns-Martin-Schleyer-Str. 9, 89415 Lauingen, Germany, fax: 09072 921334, e-mail: info@bahner-strumpf.de :
  • I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ()
    Ordered on ()/ received on ()
    Name(s) of consumer(s)
    Address of consumer(s) & Signature of the consumer(s)